[Wondershare]TunesGo (Android Devices)

Frequently Asked Questions & Resources

Wonderful Software, Wonderful Life: Established in 2003 and located in Shenzhen, adjacent to the international financial and trade center Hong Kong, Wondershare has extended its business worldwide, consistently dedicated to satisfy customers with diversified consumer software products and services. With the booming development of Chinese economy, Wondershare has been exceptionally granted by the governmental preferential policies in terms of software industry, which include tax privileges and government supports. Moreover, the abundant software talent resource in China is also a great power for Wondershare’s fast development. Ever since the foundation, Wondershare has maintained the momentum of stable and fast development with the high-speed compound annual growth rate. Certified as a National High-Tech Enterprise by The Ministry of Science and Technology of the People’s Republic of China, Wondershare is now widely recognized as a leading consumer software provider in China.

Millions of Nice Customers: With 10+ years of experience in providing people top-ranked software and services, Wondershare has been dedicated to serve 50,000,000+ users.

500+ Reviews from Media Sites for TunesGo: TunesGo got over 500 reviews and recommendations from YouTube, PCWorld, Lifehack, PC-Tablet, softonic, AndroidPIT, PCWELT, TopTenREVIEWS and more.

100% Safe Guarantee: TunesGo won't keep, modify or leak any data on your device or in the backup file. We take your personal data and account seriously. You're always the only person who can access it.

Simple, Fast and Legal: TunesGo provides you an easy, fast and legal way to recover your data, fix your iOS system, unlock Android screen, unlock your SIM lock and more. You can finish the whole operation even with no tutorial.

Quick Response: We value all our customers and commit to provide excellent customer service. We understand how important it is to pay full attention to your comments and concerns. As our customer, you are our highest priority.

Work Smoothly with iPhone, iPad and iPod touch: No matter you're using the latest iPhone 7, iPad Pro, or the old iPhone 4, iPad 1, this powerful phone manager is fully compatible with all models of iPhone, iPad and iPod touch.

Refund policy: We provide a 7-day money-back guarantee for TunesGo. Refunds will be approved within our guarantee under the accepted circumstances. Learn more here>>

Images: All logos, splash screens, page headers, images and graphics displayed on this Site are service marks, trademarks, and/or trade dress (collectively, "Marks") of Wondershare or its third party licensors.. Except as expressly permitted herein, using, copying, transmitting, displaying, modifying or distributing any Marks in any form or by any means without the express written permission of Wondershare is prohibited and may violate the copyright, trademark, privacy or other laws of China.

Indemnity: You agree to defend, indemnify and hold wondershare, its affiliates and their officers, directors, agents and employees harmless from and against any and all claims, losses, damages, liabilities, costs and expenses, including attorneys' fees, arising from or related to your user content, use of the Site, or violation of any of these Terms.

Reproductions: Any authorized reproductions of any of the information contained herein must include copyright notices, trademarks or other proprietary legends of Wondershare Software, on any copy of the materials made by you. The license for the Software and use of this website is governed by the laws of China and the laws of your country.

Merchant Billing: Merchant Billing Information: Advancer Limited. Merchant Billing Address: Third Floor207 Regent Street, London, W1B 3HH, UK

What Are the Limits of Trial Version?: The limits of the trial version of Wondershare TunesGo include: Transfer 10 songs/videos and 10 photos; Transfer 10 Contacts/messages. (Windows version only); Fix music tags and album arts for 10 songs; Four features: Phone transfer in one-click, Root in one-click (Windows version only), make GIFs, and Fix Phone/iPad/iPod (Mac version only), can’t be used.

What Can I Do if the Device Is Already Recognized by Computer But Not Show Up in the Program?: If your device has been recognized by computer, but can't be detected by TunesGo, you can try the following tricks: 1. Try connecting your device to computer with another USB cable; 2. Try selecting another USB connection mode on your phone (Example: Charge Only/MTP Mode/Send Images).

How Do I Know if TunesGo Support My Device?: Wondershare TunesGo supports all models of iPhone, iPad and iPod touch, and all kinds of Android devices. Check the detail model list of supported devices >>.